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Documentation, Inspection & Photography

2.4

Photography

The paperwork and photos that decide whether the job gets paid.

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Lesson 2.4.1

Photographing the property

Purpose and approach

Photography is crucial for project documentation from start to finish. A street view photo of the property should be the first image taken. This helps organise multiple claims — start each with a front elevation photo for easy tracking.

Professional conduct

Always obtain client consent before photographing personal items. Allow time for clients to remove sensitive items and tidy up if needed.

Documentation essentials

  • Include pre-loss damage — dents, cracks, scratches.
  • Use a tape measure in photos to show scale.
  • Photograph the furniture layout to assist in resetting rooms accurately.
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